1.Here are everything in the package for you to get start with diamond painting.
- 1x Pre-printed Numbered Canvas with sticky adhesive surface
- 1x Diamond Pen
- 1x Glue for the Diamond Pen
- 1x All the diamonds (square) needed
- 1x Diamond Tray
2.When will I receive my order?
We care about the speed of delivery and know its importance in improving customers’ shopping experience on our Site.
Total delivery time is estimated after payment is confirmed and based on the time for processing and the time for shipping.You will see a shipping schedule for your order in the payment confirmation we send to you via email. This will also appear in your account once your payment has been confirmed.
All orders are processed and shipped out from our warehouse in Asia. We process orders on weekdays from Monday to Friday. Normally it takes about 1-3 days for new orders to be processed and the order will be shipped the next day after the processing day.Please kindly allow extra time for your order to be processed during holidays and sale peak seasons. Please note that orders can not be shipped on weekends.
Free shipping 10-18 days (18-24 days to United State)
During sale peak seasons there may be a delay up to 5 days.
Tracking numbers and tracking links will be sent to you via email after shipping.It may take 1-2 business days for the tracking information to become available online after your order has shipped.
3.What happens if my order gets stuck or lost in the mail?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
Nearly finished and looks excellent.
Will certainly be purchasing again.
The elephant canvas when finished is a very powerful picture
Very pretty design, I absolutely enjoyed doing it. Can't wait to get more.
I had no issues at all. I got my craft. The delivery was efficient. I got exactly what I ordered. I love how you get a little extra diamonds, if you're like me you tend to drop things all the time. I will continue ordering more from you guys and I have already.
Completed and loved the photo of my granddaughter with so much likeness to the original picture
The article was very detailed which was great.
Love my painting scene - I always feel so serene when I do it. The quality of the whole piece - the canvas & the tools is excellent. Having the colours in little satchets already is so convenient - it saves me from having to cut open the colour packets, as I am so clumsy from my jittery hands due to my nerve disease. Doing this artwork is very therapeutic as it is so easy but it gives you something to concentrate on and the result is so beautiful. I haven't finished it yet, as I did my other Eiffel Tower picture first. Two thirds through and it is coming alive, with every piece I add.
Diamond Painting Club is a great company. My package was missing and after contacting them the package was tracked down. Due too my location the delivery company was in error. Fast response from diamond club. Fantastic customer care. Package turned up in excellent condition ( better then others I’ve bought from )
I’ll be buying more as their product is fantastic and their customer care is the best
Purchased as a Christmas gift, the recipient was very happy.
Beautiful when finished
Enjoy working on the piece. Will send picture once completed. Colours are beautiful.
I’m very happy with my painting everything was perfect I highly recommended this company
I have been to busy to start it but knowing your products it will come out lovely. It also arrived with no damage. I will order from your company again.
Loved the finished product. Many comments made to the positive.
I received the painting on time. Have not started yet but I am looking forward to starting soon. Will write another review when I am done.